Niki Dumas

Founder, RockitHub

Niki’s great passion/obsession is removing inefficiencies – which does sound boring but she is one of those people that finds the thought process behind Amazon’s patented “one-click buy” button a thing of beauty! This obsession started when she was a Flight Operations Controller for an airline and the daily job was to talk to everyone to find out why delays happened and make sure every barrier was removed to make sure it didn’t happen again – every minute delayed costs $3000!

After the 2011 Christchurch earthquakes, she transitioned into the insurance industry and went from claims to A&H underwriting to SME underwriting and then as a business analyst for insurance IT systems. Throughout this journey she saw one key area that needed to be more efficient and was moved to help whole insurance community communicate easier and thus RockitHub was born!